I purchased this TA33 ACOG on clearance from K-VAR and will share my experience:
When I received the optic, I noticed something wasn’t right. It looked like someone botched the etching of the reticle as it had black spots around the horseshoe. I thought at first it could be my eyesight as I do have a slight stigmatism, but my wife saw the same the thing. I then called Trijicon technical support who had me take a photo looking through the reticle, and they deemed it defective saying something about mirror distortion. Sucks for me, but those things do happen. They said I could send it to them which had a 6 week turnaround time, or work with my retailer.
I called K-VAR to discuss the problem and requested an exchange. A gentleman from their support promptly sent me a return shipping label. About 1ish week later I received the optic and it was perfect. K-VAR’s service team did an excellent job of making things right, and the rep I spoke to owned the issue start to finish
8/19/2019 6:01 PM
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